Make it easier for other people to find solutions by marking a Reply ' Accept as Solution' if it solves your problem. **Click the White Thumbs Up Button on the right to say Thanks** Hope this helps, for any further queries reply to the post and feel free to join us again Once an account is created, click it under Family & other people, then click Change account type and select Administrator from the dropdown. This troubleshooter will detect and fix some common issues with Microsoft account. From here you can create a new user account by going to Family & other people and Add someone else to this PC, then following the instructions. I would suggest you to run Microsoft account troubleshooter and check if it helps. At the bottom of the page, select I don’t have this person’s sign-in information, and at the bottom of the next page, select Add a user without a Microsoft account.Select the Start button, then select Settings > Accounts > Other people > Add someone else to this PC.Enter a user name, password, password hint, and then select Next.Select the Start button, then select Settings > Accounts > Family & other people > Add someone else to this PC.On Windows 10 Home and Windows 10 Professional editions:.